Frequently asked questions

Please take time to also read the TX16Wx manual. It provide answers to most usage questions not mentioned here.
The support forum also contains many answers and tips.

Features
Does TX16Wx do disk streaming?
Yes. As of version 3 TX16Wx comes with an ultra-low latency disk streaming engine. This feature is fully available in the free version.
Does TX16Wx do time stretching?
This is available in TX16Wx Professional
Does TX16Wx do pitch shifting?
This is available in TX16Wx Professional
Does TX16Wx come with a sample library?
No.
Does TX16Wx come with a sample library?
No.
Installation
What are the system requirements for TX16Wx?
Win: Windows 7 SP1 or higher.
Mac: OSX 10.7 or higher
I installed the plug-in. Where is the software located?
TX16Wx installs to these locations by default:

  • Win VST 2: – default Program FilesSteinbergVSTPlugins (Customizable in the installer)
  • Win VST 3: – default Program FilesSteinbergVSTPlugins (Customizable in the installer)
  • Win AAX: Program FilesCommon FilesAvidPlug-Ins
  • Mac VST 2: /Library/Audio/Plug-Ins/VST
  • Mac VST 3: /Library/Audio/Plug-Ins/VST3
  • Mac AU: /Library/Audio/Plug-Ins/AU
  • Mac AAX: /Library/Application Support/Avid/Audio/Plug-Ins
Can I run TX16Wx stand-alone?
No. TX16Wx is only available as a plug-in. On windows you can use the excellent SAVIHost application to achieve much the same thing though.
Troubleshooting
I am getting volume/CPU spikes when playing sounds!
Make sure you have not enabled a too high sample interpolation mode, such as SINC128, for all sounds. These can use a lot of CPU and are best used only in offline renders.
I am trying to sample into TX16Wx but I don't get any sound!
Sampling in TX16Wx requires the host to route audio input to the plug-ins inputs. Not all hosts support this (though all plug-in formats do).
Does TX16Wx work with ?
Maybe. Not all hosts can be fully tested, and not all the time. In general TX16Wx works fine in all VST and AU hosts, though some features, such as sampling might not be possible due to routing constrictions. In other cases, hosts might exhibit graphics issues or even lock-ups. Information and solutions to such problems can often be found in the support forum.
I am running an older version of OSX. Can you provide a TX16Wx that works there?
No. Apples frameworks and libraries are only so much backwards compatible, and since TX16Wx uses fairly modern language and OS features, the minimum OSX version supported is 10.7.
Download & licence
Is there any binary difference between TX16Wx and TX16Wx Pro?
No. The two use the exact same binary. Only the enabled feature set differs.
Can I try TX16Wx Pro before I buy it?
YES! And you should do so. Go to the settings page and tick the “Use TX16Wx Pro Features” check box. TX16Wx will now operate in Pro mode for a limited evaluation time.
What kind of licence management does TX16Wx Pro use?
TX16Wx Professional uses a network activated per-machine licence system. The licence is activated and renewed at regular intervals.
How many activations do I get for TX16Wx Pro

A TX16Wx Pro licence can be activated 10 times. You can deactivate it on computers you don’t wish to use to free up activations.

If I buy TX16Wx Pro, can I change my mind and get a refund?
No. The license issued is non-revocable so there is no way to return the purchase. All TX16Wx Pro sales are final.
Can I re-sell my TX16Wx license?
No. Licenses are personal and assigned to a name/email.
I think I've found a bug / I have a feature request!
Please write a message in the support forum clearly describing the issue or feature request. We try to reply as soon as possible.